Jobs at the University for the Creative Arts | Farnham

Service Desk Analyst (26-AAAA1535L-0094-1)

Wed, 25 Mar 2026 00:00:00 GMT

This is an on-campus 1^st line IT support position which plays a pivotal role within the Information and Digital Services department, providing excellent customer service and technical advice to the University’s staff, students, partners and visitors.

Reporting to the Campus IDS Manager, you will be a member of the End-User Computing team where you will play a key role in delivering high-quality IT support services.

You will help support the department by adhering to ITIL incident, problem and change management processes and be an ambassador for best practise and relationship building across this diverse user base. Solid experience of IT account management, IT troubleshooting, analysing and diagnosing technical software and hardware problems is essential.

At UCA, creativity and innovation are at the heart of what we do. Our legacy of educating eager and passionate artists, makers and thinkers runs back almost 160 years, and today we’re helping shape a global future that supports and nourishes talent worldwide.

Our campuses across Surrey and Kent are vibrant communities, each specialising in different areas of the creative industries. We are also home to a thriving research hub, with academic experts and fellows leading the way in research on sustainability, design, textiles, animation, history and culture, and more.

Are you ready to share your passion for creativity with the next generation of innovators? If so, we want to hear from you

For further details and to apply for this post please visit our website https://jobs.ucreative.ac.uk

The University for the Creative Arts (UCA) aims to be a welcoming and inclusive University that is truly representative of all sections of society. We particularly encourage applications from people from minoritised ethnic groups and people with disabilities who are currently under-represented within the University.

Closing Date: 14 Apr 2026

Department/School: Professional Services

Salary: £27,319 per annum

Facilities Assistant (26-ESTA025-0064-1)

Mon, 23 Mar 2026 00:00:00 GMT

The University for the Creative Arts is seeking an experienced Facilities Assistant to join our busy Estates and Facilities department based at the Farnham campus. The post is an important and responsible position, and your main duties will include ensuring safety and security of premises, fire prevention, goods in/out, basic maintenance, compliance checks and support to the University and its departments. You will be expected to work as part of a team on a regular shift pattern (morning and afternoon) as well as being part of the emergency response and covering the out of hours on call duty, on a rota basis with a paid ‘out of hours’ allowance.

You will have good interpersonal skills as there will be daily contact with staff, students, and the public. You will also be able to work on your own initiative and be flexible in your approach to work. A good awareness of IT is essential as is the willingness to become a trained first aider.

For an informal conversation regarding the role please contact Julie Critcher, Facilities Manager at juliecritcher@uca.ac.uk and 01252 892661.

Are you ready to share your passion for creativity with the next generation of innovators? If so, we want to hear from you.

Closing Date: 12 Apr 2026

Department/School: Professional Services

Salary: £25,249 per annum

Campus Life Assistant (26-AAAA1526C-0051-1)

Mon, 16 Mar 2026 00:00:00 GMT

The Campus Life Assistant is part of the Campus Life team, which is responsible for all matters related to student administration, enquiry and advice services. The team is part of the Student Life Department, which serves to provide a comprehensive and effective service across the student journey, enabling individuals to realise their potential.

The post holder’s remit is broad and includes programme administration, managing student records and registration statuses, programme and module changes for on-campus and partner students; timetabling and graduation; provision of reception services on a rota basis and health and wellbeing signposting. In collaboration with Campus School colleagues, Campus Life Assistants play a central role in supporting the University’s student progression and retention strategies and student community activities. Campus Life Assistants will deliver support for all aspects of the Campus Life remit but will also develop specialist knowledge to support specific areas of work in collaboration with the Campus Life Officers and Manager.

In addition to their work to support the accuracy of the student record, the post holder is the first point of contact for student support and visitor enquiries ensuring that in the moment support is provided whenever possible and that more complex enquiries are effectively triaged to specialist services. This will involve working on a front desk for a proportion of the role alongside back-office functions.

For an informal conversation regarding the role please contact Campus Life Manager, Sharon Titchard at Sharon.titchard@uca.ac.uk and CampusLifeFarnham@uca.ac.uk.

Are you ready to share your passion for creativity with the next generation of innovators? If so, we want to hear from you.

Closing Date: 09 Apr 2026

Department/School: Professional Services

Salary: £27,319 per annum
Fixed Term Contract Until 15/02/2027