We are looking for someone to join our Accounts Receivable Team within the Finance Department, based at our Farnham Campus.
This role would suit someone with previous credit control or customer service experience who enjoys working with people. You will communicate with students by email and telephone about their financial obligations to the University, often supporting students from a wide range of nationalities where English may not be their first language. Clear, patient, and professional communication is essential.
The team handles a high volume of enquiries, so you will need to respond promptly and accurately while maintaining a helpful and professional approach. You will analyse and investigate student and customer accounts using the University’s finance system (Unit4 Business World) and the student records system. In addition, you will work closely with internal teams and external contacts to ensure queries are resolved efficiently and to a high standard.
You will also prepare refunds and BACS payments, making attention to detail a key part of the role.
You will be comfortable using computer-based accounting systems and Microsoft Office, particularly Excel. GCSEs (or equivalent) at grade C or above in Maths and English are required.
This is a great opportunity to join a supportive team and play an important role in the University’s day-to-day financial operations.
For an informal conversation regarding the role please contact Lauren Bennett, AR/AP Team Leader at lauren.bennett@uca.ac.uk and 01252 892643.
At UCA, creativity and innovation are at the heart of what we do. Our legacy of educating eager and passionate artists, makers and thinkers runs back almost 160 years, and today we’re helping shape a global future that supports and nourishes talent worldwide.
Our campuses across Surrey and Kent are vibrant communities, each specialising in different areas of the creative industries. We are also home to a thriving research hub, with academic experts and fellows leading the way in research on sustainability, design, textiles, animation, history and culture, and more.
Are you ready to share your passion for creativity with the next generation of innovators? If so, we want to hear from you.